Last updated: 6 September 2026

Zyvyro respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how Zyvyro collects, uses, stores and protects personal information when you use our Zyvyro application, website or online shopping services.

By using Zyvyro services, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

The service is operated by:

Zyvyro
Email: diaseivana75@gmail.com
Website: https://zyvyro.com

For questions regarding privacy, data protection or the exercise of your rights, please contact us using the email address above.

2. Information We May Collect

Depending on how you use our services, we may collect the following categories of information.

Account Information

When you create or use an account, we may collect:

• Name

• Email address

• Telephone number, when provided

• Information required to manage your account

Order Information

When you place an order, we may collect:

• Name

• Delivery address

• Billing address, where required

• Email address

• Telephone number, when provided

• Products purchased

• Order number and related information

• Information required to process and deliver your order

Payment Information

Payments may be processed by independent payment service providers.

When a payment is processed by a third party, payment information may be collected and processed directly by that provider. Zyvyro does not need to store complete payment card details when payment processing is handled directly by the relevant payment provider.

Technical Information

Depending on the technologies used by our application and website, we may automatically collect certain technical information, including:

• IP address

• Device type and model

• Operating system

• Application version

• Connection information

• Diagnostic information

• Information relating to the operation and use of the application

3. How We Use Your Information

We may use your personal information to:

• Create and manage your account

• Process and manage orders

• Process payments through authorised payment providers

• Arrange delivery of products

• Provide customer support

• Respond to questions and requests

• Send information relating to your orders

• Improve our application and website

• Improve our products and services

• Detect and prevent fraud

• Protect our systems and services

• Comply with legal obligations

• Send marketing communications where permitted by applicable law

4. Legal Basis for Processing

Where applicable, Zyvyro may rely on different legal bases to process personal information, including:

Performance of a Contract

Where processing is necessary to provide products or services requested by you, process your orders or fulfil obligations relating to your purchase.

Legal Obligation

Where processing is necessary to comply with applicable legal or regulatory requirements.

Legitimate Interests

Where processing is necessary for Zyvyro's legitimate interests, such as security, fraud prevention, administration of our services, improvement of our platform and customer support, provided that these interests do not override your rights and freedoms.

Consent

Where required by law, we will ask for your consent before carrying out the relevant processing.

Where processing is based on consent, you may withdraw your consent at any time.

5. Sharing Your Information

We may share personal information when necessary to operate our services, including with categories of service providers such as:

• Payment processors

• Delivery and logistics companies

• Hosting providers

• Technology providers

• Security service providers

• Customer support providers

• Analytics providers

• Marketing service providers, where permitted

We may also disclose information where necessary to comply with a legal obligation, protect our rights or respond to a valid legal request from an authorised authority.

Zyvyro does not sell customers' personal information.

6. Payments

Payments made through Zyvyro may be processed by specialised payment providers.

These providers may collect and process information necessary to complete the transaction.

The processing of this information is also subject to the privacy policies and terms of the relevant payment provider.

7. Cookies and Similar Technologies

Our website and, where applicable, our application may use cookies, local storage, identifiers and similar technologies.

These technologies may be used to:

• Ensure our services function correctly

• Maintain sessions and preferences

• Improve the user experience

• Analyse performance

• Identify technical problems

• Improve our services

• Support advertising activities, where applicable

Where applicable law requires consent for a particular technology, we will request your consent before using it.

8. Marketing Communications

Where permitted by applicable law, we may send communications relating to Zyvyro products, new arrivals, offers and promotions.

Where consent is required, we will obtain your permission before sending such communications.

You can unsubscribe from promotional communications at any time by following the unsubscribe instructions included in the communication or by contacting us at:

diaseivana75@gmail.com

9. International Data Transfers

Some services used by Zyvyro may be provided by companies located outside the United Kingdom.

Where your personal information is transferred internationally, we will take appropriate measures required under applicable data protection law to ensure that your information receives an appropriate level of protection.

10. Data Security

Zyvyro uses reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, alteration, disclosure or misuse.

However, no electronic storage system or method of transmitting information over the internet can be guaranteed to be completely secure.

11. Data Retention

Zyvyro retains personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, prevent fraud and protect our rights.

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

When information is no longer required, it may be deleted or anonymised where appropriate.

12. Your Privacy Rights

Depending on the circumstances and applicable law, you may have rights in relation to your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Request restriction of processing

• Obtain certain information in a portable format

• Object to certain uses of your personal information

• Withdraw consent where processing is based on consent

These rights may be subject to limitations and exemptions provided by applicable law.

13. Account and Data Deletion

If the Zyvyro application allows you to create an account, you may request deletion of your account and associated personal information by contacting us at:

diaseivana75@gmail.com

When we receive a valid deletion request, Zyvyro will process the request in accordance with applicable data protection law.

Certain information may need to be retained where we have a legal obligation or another lawful basis to do so.

14. How to Exercise Your Rights

To request access, correction, deletion or any other action relating to your personal information, please contact:

Email: diaseivana75@gmail.com

We may request reasonable information to verify your identity before fulfilling certain requests where necessary to protect personal information from unauthorised access.

15. Complaints

If you have concerns about how Zyvyro handles your personal information, we encourage you to contact us first so that we can investigate and attempt to resolve the matter.

If you are located in the United Kingdom and remain dissatisfied, or believe that your personal information has been handled unlawfully, you may contact the Information Commissioner's Office (ICO), the UK's independent data protection authority.

Official ICO website:

https://ico.org.uk/

16. Children's Privacy

Zyvyro does not knowingly intend to collect personal information from children in a manner that is inconsistent with applicable law.

If you believe that a child has provided personal information to Zyvyro inappropriately, please contact us using the email address provided in this Privacy Policy.

17. Third-Party Services and Links

Our application or website may use third-party services or contain links to external websites.

These third parties may have their own privacy policies and terms of service.

Zyvyro is not responsible for the privacy practices of websites or services that we do not control.

18. Automated Decision-Making

Zyvyro does not intend to make decisions based solely on automated processing that produce legal or similarly significant effects on users, unless permitted by applicable law and appropriately disclosed to the user.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technologies, business practices or legal requirements.

When significant changes are made, we will update the date shown at the beginning of this Privacy Policy.

We recommend reviewing this page periodically.

20. Contact Us

If you have any questions about this Privacy Policy, your personal information or how your information is handled, please contact us:

Zyvyro
Email: diaseivana75@gmail.com
Website: https://zyvyro.com

Last updated: 6 September 2026